Timelines that keep moving
Every status meeting ends with revised dates. "Two more weeks" has become a running joke. You've lost count of how many times go-live has been pushed.
Odoo Implementation Rescue
Your implementation is stuck, over budget, or just not working. We figure out why—and fix it.
You've invested months and real money into Odoo. But somewhere along the way, things went sideways. The system doesn't match your processes. Timelines keep slipping. Your team is losing faith.
You don't need to start over. You need someone who can diagnose the real problems and get this back on track.
Signs your implementation needs outside help
If any of these sound familiar, you're not alone—and you're not stuck.
A system that doesn't match your business
You explained your processes. They built something else. Now you're being told to change how you work to fit the software—even though the whole point was the opposite.
Customisation that keeps growing
What started as "a few tweaks" has become a mountain of custom code. Every new requirement triggers a change request. The original quote feels like a distant memory.
Users who won't adopt
Your team has quietly gone back to spreadsheets, or they're running parallel processes "just in case." They don't trust the system because the system keeps letting them down.
A partner relationship that's broken down
Communication has become tense. You're not sure if they don't understand your needs or just don't care. Raising concerns feels like it makes things worse, not better.
Nobody can explain why it's taking so long
You ask for status and get jargon. You ask for a plan and get vagaries. You're paying invoices for work you can't verify and outcomes you can't see.
One of these would be concerning. If you're nodding at three or more, it's time to get outside perspective.
Why Odoo implementations fail (it's usually not Odoo)
Odoo is genuinely capable software.
We've seen it run complex manufacturing, multi-warehouse distribution, and high-volume e-commerce without breaking a sweat.
Misunderstood requirements
The gap between what you said and what they heard created a system built for a business that doesn't exist.
Over-customisation
Native features were overlooked or dismissed. Custom code was written for problems Odoo already solves—creating fragility, upgrade blockers, and unnecessary cost.
Wrong module architecture
Modules were configured in ways that conflict with each other, or workflows were set up that fight against Odoo's natural logic.
Poor data migration
Legacy data was brought over without cleanup or mapping. Now you've got duplicates, orphaned records, and history that doesn't make sense. Learn about cleanup →
No process alignment
The implementation was treated as a software install, not a business change project. Your processes weren't documented, challenged, or adapted.
The good news: these are all fixable. But first, you need to know exactly what you're dealing with.
How rescue engagements work
We diagnose systematically, report clearly, and fix what matters.
Diagnostic Review
What Happens: We get access to your Odoo instance and conduct a structured assessment. We review your configuration, examine custom code, trace data flows, and map what's been built against what you actually need.
What You Get: A clear picture of what's working, what's broken, and what's missing—not opinions, but documented findings.
Duration: Typically 1-2 weeks depending on complexity.
Findings & Options Report
What Happens: We compile our findings into a plain-English report. No jargon, no finger-pointing. Just a clear explanation of the root causes and your options for moving forward.
What You Get: Gap analysis, root cause assessment, option evaluation (fix, rework, or restart), and prioritised recommendations.
What You Can Do With It: Use it to hold your partner accountable, brief a new partner, or engage us. It's yours.
Remediation
What Happens: If you choose us, we scope a remediation plan. This might be configuration corrections, custom code repair, custom development, data cleanup, or process re-alignment.
Delivery Model: We handle critical path work directly. For larger efforts, we bring in specialists. You get one point of contact.
What You Get: A working system. Users who trust it. A path to go-live you can believe.
What we won't do
Straight talk. No surprises.
We won't tell you what you want to hear.
If the problem is your internal processes, we'll say so. If your data is unsalvageable, we'll say
that too. We're not here to make you feel good—we're here to solve the problem.
We won't take over your whole implementation.
We're not trying to replace your partner or become your long-term Odoo department. We rescue, we
stabilise, we hand over. If you need ongoing support after that, we can talk—but it's not the goal.
We won't bill you to learn your business.
The diagnostic has a fixed scope and a fixed fee. You'll know the cost before we start. Remediation
is scoped and quoted based on findings—no open-ended time-and-materials surprise.
Why bring in an outsider?
Why not just push harder on your current partner?
Or find a new partner to take over? Both are options. But here's what an independent consultant offers that a partner can't:
- No sunk cost bias: A partner who built the mess is incentivised to defend their decisions. We have no prior work to justify.
- No license pressure: Partners earn margin on licenses. We earn nothing from your Odoo subscription.
- No politics: We're not trying to win a long-term contract. We don't need to manage your perception beyond delivering the work.
- Fresh perspective: We've seen dozens of implementations go wrong in similar ways. Pattern recognition matters.
"We're not saying partners are bad. Some are excellent. But when you're stuck, bringing in someone
with no stake in the status quo can change everything."
What rescue looks like in practice
Results, not promises
The Situation
Eight months into an Odoo implementation with a mid-tier partner. Inventory module wasn't reflecting actual stock levels. Finance couldn't complete month-end close.
What We Found & Did
Diagnostic revealed over-customised warehouse workflows. We stripped back custom code, reconfigured using native multi-step operations, and rebuilt stock valuation.
The Outcome
System went live—for real—within six weeks. First clean month-end close. "We'd been told for months that what we were asking for was complex. Turns out it was only complex because they'd built it wrong in the first place."
FAQ
Common questions
How much does a diagnostic cost?
Diagnostic pricing depends on the complexity of your implementation. We'll give you a fixed quote after an initial call. No hourly billing, no surprises.
What if the problem is our internal team, not the partner?
We'll tell you. Part of the diagnostic is assessing whether the issue is technical, process-related, or both. We'll be honest about what we find.
Can you work alongside our existing partner?
Yes, if that's the right approach. Sometimes the partner just needs clearer direction or a second opinion.
What if you find that we should start over?
It happens, but it's rare. Most implementations have salvageable foundations. We won't recommend starting over unless the cost of fixing exceeds the cost of rebuilding.
Do you work with companies outside the UK?
Yes. We're remote-first and have worked across UK, US, Europe, and the Caribbean.
How quickly can you start?
Typically within 1-2 weeks of agreement. We're selective about how many engagements we take on at once.
Ready to find out what's really going on?
Book a free discovery call. We'll talk through your situation, ask some diagnostic questions, and give you an honest assessment.
Book Your Free Discovery Call
30 minutes. No pitch deck. Just a real conversation.